The Stitch Hut (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you:

• Account Registration: Name, email address, phone number, and mailing address.
• Order Placement: Billing and shipping addresses, payment details, and order history.
• Customer Support: Information you provide when contacting us for assistance.

1.2 Non-Personal Information

We also gather non-personal data, including:

• Browser and Device Information: IP address, browser type, device identifiers, and operating system.
• Usage Data: Pages visited, time spent on the site, and referral sources.

2. How We Use Your Information

Your information is utilized to:

• Process Orders: Facilitate transactions and deliver products.
• Enhance User Experience: Personalize content and improve website functionality.
• Communicate: Send order confirmations, updates, and promotional materials (with your consent).
• Support: Address inquiries, complaints, and provide customer service.
• Security: Detect and prevent fraudulent activities.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share data with:

• Service Providers: Trusted third parties assisting in payment processing, shipping, and marketing.
• Legal Obligations: Authorities when required by law or to protect our rights.
• Business Transfers: In events like mergers or acquisitions, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance Site Functionality: Remember user preferences and settings.
• Analyze Performance: Gather insights on site usage to improve services.
• Marketing: Deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your data. However, no method of transmission over the internet is entirely secure; thus, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access: Request a copy of your personal data.
• Rectify: Correct inaccuracies in your information.
• Delete: Request deletion of your data.
• Object: Opt-out of certain data processing activities.

To exercise these rights, contact us at work@thestitchhut.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or direct communication.

10. Contact Us

For questions or concerns about this Privacy Policy, reach out to us at:

• Email: work@thestitchhut.com
• Phone: +91 8420578369

By using The Stitch Hut, you consent to the terms outlined in this Privacy Policy.